Had an accident or need a repair? Your nearest JAECOO dealership is ready to help.
JAECOO Accident Assistance
Accident Assistance is here when you need us the most with 24/7 support in the event of an accident. From vehicle recovery to JAECOO approved repairs - we’ll take care of things.
Had an accident? Call JAECOO first on 0344 815 8545 or scan the QR code to start your claim
Save the number just in case and request a free wallet card.
Why contact JAECOO accident assistance first?
If you’re ever involved in an accident, staying calm and following a few simple steps keeps everyone safe and makes the repair process straightforward.
24/7 Recovery
If your vehicle is unroadworthy, we will provide 24/7 vehicle recovery.
Claims Handled For You
We’ll help to handle your claim on your behalf with your insurer and manage your repair with a JAECOO Approved Repair Centre.
Excess Return Voucher
If you have a JAECOO Excess Return voucher** this can be used to offset any excess costs applied by your insurer.
Approved Repairs, Guaranteed
Top-quality repairs at a JAECOO Approved Repair Centre using only genuine parts. Our expert technicians restore your car to factory standards with a 5-year repair guarantee, preserving your NCAP rating and anti-corrosion warranty.
Guaranteed Benefits
| Guaranteed Benefits | JAECOO Accident Assistance | UK Top Insurers | |
|---|---|---|---|
| 01 | JAECOO Genuine Parts | Yes | No |
| 02 | JAECOO Authorised Bodyshops | Yes | No |
| 03 | JAECOO Approved Repair Centres | Yes | No |
| 04 | JAECOO Manufacturer Warranty Preserved By Fitting Genuine Parts | Yes | No |
Save up to £350 on excess costs
We’ll give you a complimentary one-year Excess Return voucher when you buy a new or used JAECOO or you service your JAECOO through an approved retailer. The voucher reimburses up to £350 of the excess you have to pay under a motor insurance claim, whether you insure with us or not.
01
Notify JAECOO
If your vehicle is unroadworthy, we will provide 24/7 vehicle recovery.
02
Approved Repair
Your car is repaired at a JAECOO Approved Bodyshop using only genuine parts.
03
We Refund You
Up to £350 of your excess is paid back after settlement. For example, if your total excess is £400, you would pay this to your insurer, then we would refund you £350 after your claim is settled. If your total excess is £150, then we would refund you £150.