JAECOO Accident Assistance
JAECOO Accident Assistance is here when you need us the most with 24/7 support in the event of an accident. From vehicle recovery to JAECOO approved repairs - we'll take care of things.
Why contact JAECOO accident assistance first?
24/7 Vehicle Recovery
If your vehicle is unroadworthy, we will provide 24/7 vehicle recovery.
Approved Repair Centre
You will receive top-quality repairs at an JAECOO Approved Repair Centre, using only genuine parts.
Warranty Protection
Expert repairs that preserve your warranty and NCAP rating, backed by a 5-year guarantee.
Claim Support
We'll manage your insurance claim and repair — end to end.
Excess Cost Cover
Use your JAECOO Excess Return voucher** to help cover insurance excess costs.
Guaranteed Benefits | JAECOO Accident Assistance | UK Top insurers
| Guaranteed Benefits | Accident Assistance | UK Top insurers |
|---|---|---|
| JAECOO genuine parts | ✓ | × |
| JAECOO authorised bodyshops | ✓ | × |
| JAECOO Approved Repair Centres | ✓ | × |
| JAECOO manufacturer warranty preserved by fitting genuine parts | ✓ | × |
Source: Research of the top 10 UK motor insurers' policy wordings by Car Care Plan in September 2024.
Had an accident?
Call JAECOO first on 0845 815 8545 or scan the QR code to start your claim.
Save the number just in case and request a free wallet card at www.calljaecoofirst.co.uk
SCAN TO START YOUR CLAIM
CALLJAECOOFIRST.CO.UK
JAECOO Genuine Parts
JAECOO Approved Bodyshops
Warranty & Safety Rating Preserved
Exclusive JAECOO customer benefit
A complimentary £350 excess return voucher on us
Save up to £350 on excess costs
We'll give you a complimentary one-year Excess Return voucher when you buy a new or used JAECOO or you service your JAECOO through an approved retailer. The voucher reimburses up to £350 of the excess you have to pay under a motor insurance claim, whether you insure with us or not.
For example, if your total excess is £400, you would pay this to your insurer, then we would refund you £350 after your claim is settled. If your total excess is £150, then we would refund you £150.
- 01Call us first before arranging any repairs on 0845 815 8545
- 02Repairs must be completed at an JAECOO Approved Bodyshop
- 03Receive up to £350 reimbursement on your excess payment
Contact us
Get in touch to find out more.
*The JAECOO Accident Assistance service is available in the UK when you call JAECOO Accident Assistance first on 0845 815 8545 following a vehicle accident, before you call your insurer, and providing that we handle your claim on your behalf with your insurer and manage your repair through a JAECOO Approved Repair Centre. In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our JAECOO Accident Assistance service with an JAECOO Approved Repair Centre. Accident recovery is provided for unroadworthy vehicles when you call JAECOO Accident Assistance first and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle, you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred. For full Accident Assistance terms and conditions click here.
**Excess Return Voucher terms and conditions apply – click here.
JAECOO Accident Assistance services are provided by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG. To understand how we may process your information read our Fair Use Notice at www.brandcarinsurance.co.uk/fairusenotice
